Face2Face Contact - Specialist Field Visiting Services

Our Origins
Formed in 2006 as a result of a management buyout of the Field Services department of a leading European Credit Management organisation, we are a nationwide home and business property visiting service across multiple sectors with extensive experience in working with the Utilities industry in particular. We pride ourselves on values based on treating our stakeholders with respect, integrity and absolute professionalism at all times.

Our Vision
Our service offering is always seen as an extension of our clients' service and as such we strive to match all of clients' own visions and values throughout the customer journey and experience.

With our ethos of 'Think big, be personal' we strive to achieve exceptional levels of performance and to focus on what is important for our client, with our ultimate aim to become the partner of choice across all sectors of business.

Our Approach
We know that speed, accuracy, security and quality of data are of paramount importance and using our bespoke system we are able to quickly innovate on and adapt our systems and visit criteria to suit the ever evolving needs of our clients.

Our commitment to quality of service and the health and wellbeing of our employees is supported by our ISO accreditations and quality management procedures.

Our People
Our people are our greatest asset and we strongly believe that we have the management, operational teams and field representatives to deliver 'best in class' service. Our staff, having undergone a robust recruitment process, are trained in all elements of our management systems, clients' codes of conduct and the legal and regulatory requirements of our work, which ensures we deliver an effective and professional service.

Accreditations

TCG ISO
TCG ISO, UVDB Registered, 2016 ROSPA Gold Award
CSA, We are a Living Wage employer, We Support The Global Compact

Face2Face Contact Limited
16 Shottery Brook Office Park,
Timothy's Bridge Road
Stratford-upon-Avon
Warwickshire CV37 9NR

T. 01789 413 700
F. 01789 417 899
info@face2facecontact.co.uk